Reputation Management Archives - Katava Marketing

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Reputation Management

Mystery shopping is a market research technique that can provide your business with insight into the customer service and shopping experience for the average consumer.

Can Your Business Benefit From Mystery Shopping?

Mystery shopping is a decades-old market research technique that can provide your business with great insight into the quality of its customer service and shopping experience for the average consumer. This service is an excellent way to gain an unbiased perspective on your business operations so you can make improvements and changes as necessary. According to the job search site JobMonkey,...

August 20, 2024

Someone is checking the review average of a business on their smartphone. It says the review summary comes out to 4.2 stars

How To Ask For Online Reviews More Effectively

Online reviews play a crucial role in search engine optimization (SEO) for businesses across all industries. Search engines want to serve their users with the most relevant sources based on what they are searching for. Nothing will make a brand more irrelevant than a bad online rating. Bad reviews position a brand to be unreliable and untrustworthy. It will stop...

August 7, 2023